CCTV di Toko

Panduan CCTV System (CCTV System Guideline)

A	CCTV digunakan untuk memonitor seluruh kegiatan yang ada ditoko seperti area:
A	CCTV is used to monitor all activities in store area such as
		Pintu Masuk Pelanggan
		Customer entrance
		Pintu Masuk lain seperti, Receiving, pintu untuk pembuangan sampah, Pintu Masuk karyawan, Pintu darurat
		Other entrance, such as: receiving area, garbage, disposal area, employee entrance, emergency exits, etc.
		Area cash register Utama dan Cash Register Tambahan di sales Floor seperti: Counter Rokok dan obat, Counter Ready to Eat (RTE), Counter Elektronik dll.
		Primary cash register area and additional cash registers in sales floor, such as: Cigarette and pharmacy counter, Ready To Eat (RTE) counter, electronic counter, etc
		Ruang Banking dan Bankers
		Banking and banker’s area
		Area High Shrink; Baby Food, Milk, Cosmetics, Elektronik, Skin care, Hair Care dll High shrinkage area, baby food, milk, cosmetic, electronic, skin care, hair care, etc.
		Gudang penyimpanan Barang.
		Storage area
		Lokasi lain yang perlu dilakukan pemantauan.
		Other locations that needs continuous monitoring
B	Staff CCTV setiap hari wajib mencatat semua kejadian yang terpantau oleh Camera.
B	CCTV staff record all store activities taken by the CCTV on daily basis
C	Staf CCTV berkoordinasi dan berkomunikasi dengan Staff LP Under Cover dalam penanganan Pencurian
C	CCTV staff coordinate and communicate with under cover Loss Prevention Staff in handling theft.
D	Sistem CCTV harus dijalankan selama 24 jam tiap hari, setiap hari setiap tahun, kecuali apabila ada kebijakan lainnya.
D	The CCTV system should be operated 24 hours each day, every day along a year, except if there is any other policy.
E	Semua hasil rekaman dari CCTV dengan alasan apapun tidak diperbolehkan untuk dipinjamkam atau dipindah tangankan ke pihak lain
E	All recording from the CCTV shall not be lent or given to third parties for whatever reasons outside
F	Beberapa Aktivitas yang Tidak Boleh Dilakukan
F	Restrictions/ Not Allowed Activities
		Membawa makanan dan Minuman di Meja Operator, untuk mencegah bila makanan dan minuman tersebut tumpah maka akan mengenai peralatan CCTV.
		Bringing of food and drink in the operator’s table. to prevent accidents that may damage CCTV equipment.
		Memutar Film dengan perangkat Video Player, VCD/DVD. Hal ini akan mengakibatkan kurangnya perhatian terhadap pengawasan aktivitas toko.
		Running video player, VCD/DVD for other film (not official). This shows negligence in monitoring store activities.
		Memonitor Siaran Televisi dapat dilakukan dalam situasi darurat atas instruksi Store general Manager dan ada persetujuan dari Divisi LP – Kantor Pusat (GM LP atau LP Manager).
		Watching television can only be allowed during emergency situations with instructions from store general manager or with approval from LP Division – Head Office (LP General Manager/Manager).
		Meletakkan Barang hadiah atau Dagangan di Ruang CCTV Ruang CCTV bukan tempat penyimpanan barang, terkecuali bila barang tersebut merupakan Barang Bukti Kasus
		CCTV room is not a deposit area for goods except if said goods are used as evidences.
G	Pihak yang diberikan kewenangan memasuki ruang CCTV antara lain :
G	Accessing this room is limited to
		Staff Divisi LP – Kantor Pusat
		Staff, LP Division – HO
		Giant Operations Management
		Giant Operations Management
		Store Management (Division Manager ke atas)
		Store Management (Division Manager and Up)
		In-store LP Officer
		In-Store LP Officer
		Supervisor LP
		LP Supervisor
H	Kontraktor CCTV yang akan melakukan pemeriksaan system Ruang Kontrol CCTV harus mempunyai ijin dan ditemani oleh Store Manager dan/atau staf CCTV.
H	CCTV vendors intended to check CCTV system of Control Room must have a permit and accompanied by Store Manager and/or CCTV staff