VbQOm8cTeaQ66gqgO2NakxTPshs Indonesian Retail: STORES CCTV (Close Circuit Television) System Guideline

August 18, 2010

STORES CCTV (Close Circuit Television) System Guideline

A CCTV is used to monitor all activities in store area such as

Customer entrance

Other entrance, such as: receiving area, garbage, disposal area,

employee entrance, emergency exits, etc

Primary cash register area and additional cash registers in sales
floor, such as: Cigarette and pharmacy counter, Ready To Eat
(RTE) counter, electronic counter, etc

Banking and banker’s area

High shrinkage area, baby food, milk, cosmetic, electronic, skin
care, hair care, etc.

Storage area

Other locations that needs continuous monitoring

B CCTV staff record all store activities taken by the CCTV on daily basis

C CCTV staff coordinate and communicate with under cover Loss Prevention Staff in
handling theft.

D The CCTV system should be operated 24 hours each day, every day along a year,
except if there is any other policy.

E All recording from the CCTV shall not be lent or given to third parties for
whatever reasons outside store premises

F Restrictions/ Not Allowed Activities
Bringing of food and drink in the operator’s table.
to prevent accidents that may damage CCTV equipment

Running video player, VCD/DVD for other film (not official).

This shows negligence in monitoring store activities.

Watching television can only be allowed during emergency situations with
instructions from store general manager or with approval from LP
Division – Head Office (LP General Manager/Manager).

G.CCTV room is not a deposit area for goods except if said goods are used
as evidences.

H. Accessing this room is limited to
Staff, LP Division – HO
Store Management (Division Manager and Up)
CCTV vendors intended to check CCTV system of Control Room must
have a permit and accompanied by Store Manager and/or CCTV staff

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